Derek Hendrikz

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High Quality Consultation Services:

• Balanced Scorecard Development
• Business Analysis
• Business Plan Development

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• Change & Transformation Strategy - Developing & Implementing
• Competitive Advantage - Creating & Developing
• CRM Policy & Structural Design
• CRM Strategy Analysis & Development
• Culture & Values - Internalising of Organisational
• Customer Retention Strategy Analysis & Development

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• Diversity Problem - Specific Consultation

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• Learning Organisation - Creating & Developing the

 

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• Marketing Strategy Analysis & Development
• Mid - Term Reviews on Projects

 

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• Performance Appraisal Systems - Development of
• Policy Development

 

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• Strategy Analysis & Development

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• Team Performance Strategy Development
• Training Materials Development

 

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• Value Chain Development

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